Effective Date: 29 May 2025

Welcome to DUAGH BUILDING AND DESIGN L.L.C S.O.C. We are a design and fit-out studio based in the United Arab Emirates, committed to protecting your personal data and respecting your privacy.

This Privacy Policy outlines how we collect, use, and protect your information when you interact with our website, including when you submit your details through our “Contact Us” form.

1. Information We Collect
When you submit a form or contact us via our website, we may collect the following personal data:

• Full Name
• Email Address
• Phone Number
• Project Details or Inquiry Message
• Any files or attachments you voluntarily upload

We may also collect non-identifiable data such as browser type, device information, or IP address for website analytics.

2. How We Use Your Information
We use your information to:

• Respond to your inquiries or requests
• Provide design and fit-out consultation
• Schedule meetings or site visits
• Improve our services and website functionality
• Send relevant updates if you have opted in

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Data Storage & Security
Your data is stored securely on password-protected systems, and we implement technical and organizational measures to protect it from unauthorized access, misuse, or loss.
We only retain personal data for as long as necessary to fulfill the purpose for which it was collected.

4. Sharing Your Data
We may share your data with:

• Internal team members strictly on a need-to-know basis
• Third-party service providers (e.g., website hosting or email platforms) under confidentiality agreements

Any data shared is limited to what’s required to provide our service, and we ensure it remains protected.

5. Cookies & Analytics
Our website may use cookies to improve functionality and gather basic analytics (e.g., Google Analytics). You can adjust your browser settings to disable cookies if you prefer.

6. Your Rights
Under the UAE Federal Decree Law No. 45 of 2021 (PDPL), you have the right to:

• Access or request a copy of your data
• Request correction or deletion of inaccurate information
• Withdraw your consent at any time

To make such a request, please email us at: inquiry@duagh.ae

7. Data Transfers Outside UAE
If we transfer your data to service providers outside the UAE, we ensure it is protected under equivalent data protection standards.

8. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
DUAGH BUILDING AND DESIGN L.L.C S.O.C
Email: inquiry@duagh.ae
Phone: 043 70 5848

9. Policy Updates
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated effective date.